Privacy

At G8 Performance we respect your privacy and appreciate your trust in us to purchase our products online.

During the course of doing business we will collect only essential information in order to facilitate online transactions. Consequently, we will never abuse this trust by selling, trading or otherwise transfer your details to a third party. Any information we collect will be used to enhance our site, improve customer service and process transactions. This does not include trusted third parties who assist us in operating our website, conduction our business, or servicing you, as long as those parties agree to keep this information confidential

No financial information is kept on our servers.

By using this site, you consent to our online policy.

If you have any questions regarding this privacy policy of if you wish to obtain a copy, you may contact us at [email protected]

Terms & Conditions

All prices will be charged at the retail price in Australian Dollars converted at either your credit card or PayPal’s prevailing exchange rate at time of purchase. Foreign currency amounts appearing on the website are for indicative purposes only.

The customer is responsible for importing goods into their country and must obey their regions custom regulations.

Shipping

We ship all our products from warehouses located in the UK, USA, the Netherlands, and Australia. Through this network, we can reach most places in the world.

Imported goods are subject to the receiving Countries Import duties and taxes, please refer to your local Government Import regulations. G8 Performance are not responsible for any of these fees and charges.

We use tracked delivery methods where available and charge a $6 USD flat rate for shipping anywhere in the world.

Approximate shipping times

Below are our standard shipping times; please be aware that worldwide postal delays may impact these:

  • To Australia (Ships from Australia) | 3-7 Business Days
  • To USA (Ships from the USA) | 3-7  Business Days
  • To UK (Ships from the UK) | 3-7  Business Days
  • To EU countries (Ships from the Netherlands) | 3-7  Business Days
  • To Asia (International shipping) | 7-15  Business Days
  • To non-EU European countries (International shipping) | 7-15  Business Days
  • To the rest of the world (International shipping) | 7-15  Business Days

Please note:

  • Occasionally items that are not in stock locally will be shipped from another warehouse. Should this occur we will refund the customs charges, but not any VAT.
  • G8 Performance Ignite – Custom Heat Moldable Orthotic Insoles are shipped from our Australian warehouse only and may incur additional Import duties and taxes.

Refund & Return Request

G8 Performance guarantees all products with a 90 day warranty. Please use the form below to enter your contact details.

  • Please Enter Your Contact Details:
  • Please Enter Item Description:
  • Please allow 3 Business days for our team to respond to your request.
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